PRIVACY POLICY – GDPR

1. Data Controller

The website “Trouve Ton Pro à Saint-Martin”, accessible at:

www.tonprosxm.com

is operated by:

TERRE D’INITIATIVES CARAÏBES
SASU with a share capital of €1,000
SIREN: 10002698800012

Registered office:
1024 Le Flamboyant – Baie Nettlé
97150 Saint-Martin

Email: info@tonprosxm.com

The person responsible for the processing of personal data is:

Valérie Daizey

2. Data Collected

The platform may collect the following data:

User Data

• first and last name
• email address
• phone number
• IP address
• login information
• messages sent through forms

Professional Data

• professional identity
• company name
• SIRET number or equivalent
• business contact details
• service area
• published photos and content
• billing information

  • Payment-related Data

Payments are secured and processed via Stripe.

The platform never stores users’ full banking details.

Certain payment data may be transmitted to Stripe in accordance with its own privacy policy.

3. Purpose of Data Processing

The collected data is used in order to:

• create and manage user accounts
• create and publish professional profiles
• enable quote requests and connections between users and professionals
• manage professional subscriptions
• ensure platform security
• prevent fraud and fake reviews
• improve the services provided
• respond to contact requests
• send information related to the operation of the platform

4. Legal Basis for Processing

The processing carried out is based in particular on:

• performance of a contract
• user consent
• legal obligations
• the legitimate interest of the platform

5. Data Retention Period

Data is retained for a period appropriate to its purpose.

User and professional accounts may be deleted upon request, subject to legal retention obligations.

Certain billing data may be retained in accordance with French accounting and tax obligations.

6. Data Sharing

Personal data is neither sold nor transferred to third parties.

However, it may be transmitted to:

• technical service providers necessary for the operation of the website
• Stripe for payment processing
• competent authorities where required by law

7. Cookies

The website may use cookies in order to:

• ensure the proper functioning of the website
• maintain login sessions
• measure website traffic
• improve user experience

Users may configure their browser to refuse all or part of the cookies.

8. Data Security

The platform implements reasonable security measures in order to protect personal data against:

• unauthorized access
• loss
• alteration
• disclosure

9. Users’ Rights

In accordance with the General Data Protection Regulation (GDPR), each user has the following rights:

• right of access
• right to rectification
• right to erasure
• right to object
• right to restriction of processing
• right to data portability

Any request may be sent to:

info@tonprosxm.com

10. Reviews and Published Content

Reviews published on the platform may be moderated before publication.

The platform reserves the right to remove any content that is:

• false
• defamatory
• abusive
• discriminatory
• unlawful

11. External Links

The platform may contain links to third-party websites.

The platform is not responsible for the privacy policies applied by these external websites.

12. Modification of the Privacy Policy

This Privacy Policy may be modified at any time in order to reflect legal or technical developments.

The applicable version is the one published on the website.

13. Applicable Law

This Privacy Policy is governed by French law.

Any dispute falls under the jurisdiction of the courts of Basse-Terre.